FAQs: HERE AREE THE ANSWERS TO THE QUESTIONS YOU HAVE BEEN WISHING TO ASK US

We know you have questions. And we have the answers.

Here we go:

WHAT TYPES OF CASES DOES VDK PRIVATE INVESTIGATORS HANDLE?

We investigate a number of cases ranging from matrimonial (cheating spouse), debt collection, insurance fraud, background checks, property tracing (e.g. in divorce proceedings), due diligence (e.g. in company mergers and acquisitions), witness tracing, evidence gathering/collection, etc.

WHAT CLIENTS DO YOU SERVE?

Any individual, company or organization that needs to know the truth about a particular issue. We uncover truths and set our clients free. Some of our clients are lawyers, spouses, insurance companies, debt collectors, sheriffs, journalists, politicians, investors, etc.

WHAT DOES VDK PRIVATE INVESTIGATORS CHARGE?

In most cases, rates vary based on the type of investigation needed as well as how many investigators will be needed. Some cases, for instance, involve out of town travel, lodging, etc. It will also depend on the length of time the investigation will run for. In our consultation phase, we will discuss your needs and expectations then provide you with a quote we feel would allow you to get the results you need.

Note that there is a consultation fee at the start of our discussion about your case.

WHAT CAN VDK PRIVATE INVESTIGATORS DO THAT I CANNOT DO?

VDK Private Investigators have the training and experience needed to gather actionable intelligence and well as transform raw data into actionable information. For example, to successfully conduct surveillance or mobile surveillance you need to have an experience.

Our investigators are also well versed with Zambian laws. We know what we can and cannot do as we have to abide by our laws.

I HAVE ALREADY BEEN TO THE POLICE CAN I STILL USE VDK PRIVATE INVESTIGATORS?

Yes, even when the police are looking into your issue you can still retain the services of VDK Private Investigators. In many cases, our investigators will work in conjunction with the police (so there is no interference that can jeopardise the case). VDK Private Investigators have the advantage of working on one case at a time therefore investing time, dedication and focus needed to solve your case, which has been reported to the police.

WHAT HAPPENS ON YOUR SURVEILLANCE?

There are many types of surveillances. The objective, however, is to keep track on an individual/subject or individuals/subjects and document their activities that are related to the information you need. .

A common example is a surveillance on a cheating spouse/partner, delinquent juvenile, etc. Surveillance can involve the use of video or photo cameras to document evidence.

WILL MY DETAILS i share with vdk private investigators BE CONFIDENTIAL?

Yes. We have a legal duty to keep information about you confidential and private. Confidentiality and privacy are one of our key principles. So, for example, all conversations between VDK Private Investigators and clients, be it in person or over the phone, are confidential.

Your personal details, the nature of your case, etc. are completely confidential. We have strict guidelines, processes and procedures for handling all personal details of our clients. All out investigators have been trained in proper methods of handling sensitive information, be in electronic or hard copies.

We will NEVER give your personal details to anyone or any organisations, unless required by law.

We will ask for your express permission in writing to discuss any of your details with anybody other than yourself.

I WANT TO SPEAK TO VDK PRIVATE INVESTIGATORS BUT I DON’T WANT YOU TO CONTACT ME

When you contact us we will always ask if you mind being contacted. In addition, we will ask for your preferred method of contact and the most convenient time to do so. If you don’t want to be contacted, we will not contact you until you contact us at your convenience.

HOW LONG DOES AN INVESTIGATION TAKE?

The length of an investigation varies. It really depends on the nature of your case. During our initial meeting, based on our experience, we will give you an estimate on how long we think the investigation will take place in order to get the information you need.

CAN VDK PRIVATE INVESTIGATORS TESTIFY IN COURT?

Yes, investigators can testify in court for you. Note that there are costs involved.

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VDK is a leading private investigation firm based in Lusaka, Zambia. We handle a variety of
cases such as corporate, matrimonial, juvenile delinquency, fraud, due diligence, background check, etc. on behalf of our clients.

We are located at LUSAKA HOUSE on the 6th floor room number 608:

Email: [email protected]
WhatsApp or call: +260971466588
Calls only : +260956928498
Visit us on: www.vdkprivateinvestigators.com